**WATER & SEWER UTILITY UPDATE**
Past Due Accounts: Important Notice for Residents
As we approach the end of the year, the City of West Concord is reviewing past due accounts for water and sewer services. Properties with outstanding balances exceeding 30 days will see their amounts assessed to property taxes. If this applies to you, a notification letter has already been sent from the city. For residents needing assistance, payment plans can be arranged by contacting City Hall at (507) 527-2668.
A Public Hearing will be held on November 21, 2024, during the Council Meeting at 7:00 PM to discuss these matters further.
New Due Dates and Late Fees
Starting January 1, 2025, the due date for all water and sewer bills will be standardized to the 21st of each month. Should the 21st fall on a weekend, payments will be due the preceding Friday to prevent any late fees. Additionally, ACH payments processed through City Hall will be automatically withdrawn around this due date.
It’s important to note that while late fees were suspended during the COVID-19 pandemic, this will change as of January 1, 2025. Any bills not settled by the 21st will incur a late fee of 10% of the total billed amount, which will be added to the next bill for the account holder.
These adjustments aim to simplify billing processes and help residents better manage their water and sewer expenses. For further inquiries, residents are encouraged to reach out to City Hall at (507) 527-2668 or via email at administrator@westconcordmn.com.
Stay Informed and Prepared
We appreciate your cooperation and understanding as we implement these changes for the benefit of our community. Remember, the City Council meets on the 3rd Thursday of every month unless it is a public holiday. Please do not hesitate to ask questions or seek assistance with your accounts or any city business. The City of West Concord staff are committed to serving our residents.
