This is a friendly reminder that all water and sewer bills are due by the 21st of each month. Any bill not paid by that date will be assessed a late fee of 10% of the outstanding balance. Any account that is 90 days+ late will be shut-off and incur a $100 reconnection fee.
To make managing and paying your bill easier than ever, we are excited to offer our new and improved online customer portal. The portal provides convenient, secure access to your account and includes the following features:
• Easy enrollment in Auto Pay, eBilling, and Text-N-Pay options
• Access to historical billing and payment information
• Ability to update your account details
• Multilingual capabilities
• One-view access for multiple properties
Payment Options
• In-Person Payments
Payments can be made at our office Monday through Friday, 8:00 a.m. to 5:00 p.m.
Accepted payment methods include cash, check, and credit/debit cards.
• After-Hours Payments
Cash and check payments may be placed in our secured after-hours drop box, located in the lobby of City Hall.
• Online Payments
Online payments can be made through the customer portal using ACH (bank draft) or credit/debit cards.
Protect Our Sewer System — Remember the “3 Ps”
When it comes to flushing, please remember only the 3 Ps belong in the toilet: Pee, Poop, and (toilet) Paper. Items such as “flushable” wipes, feminine hygiene products, paper towels, diapers, and other personal care or paper waste should never be flushed. These materials do not break down properly and can clog sewer lines, damage wastewater treatment plant equipment, and cause sewer backups into homes. Proper disposal of these items helps protect your plumbing, our sewer system, and the entire community.
